Complaints and feedback

We welcome comments about the practice and suggestions as to how we can improve our service to you - if you have any suggestions, please get in touch!

Receiving compliments and complaints is important to ensuring good quality local healthcare in our Practice – helping us to find out more about what we’re getting right and what we can improve.

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. 

To pursue a complaint please feel free to contact the Practice Manager on 02892 603133, who will deal with your concerns appropriately.